PRIVACY POLICY

Last updated: June 2026

1. Introduction

HERBELOT Paris is committed to protecting the privacy of its customers and visitors. This privacy policy describes the personal data we collect, how we use it, and your rights in accordance with the General Data Protection Regulation (GDPR).

2. Data Collected

We collect the following data when you place an order or browse our site:

• Identity information: first name, last name
• Contact details: email address, phone number, postal address
• Payment data: securely processed by our providers (Shopify Payments, PayPal)
• Browsing data: IP address, browser type, pages visited, visit duration

3. Use of Data

Your personal data is used to:

• Process and ship your orders
• Send you delivery confirmations and updates
• Respond to your customer service requests
• Improve your experience on our site
• Send you our newsletter (only if you subscribe)

4. Data Sharing

We never sell your personal data to third parties. Your data may only be shared with our essential service providers: carriers (for delivery), payment processors (Shopify Payments, PayPal, Klarna), and analytics tools (Google Analytics). These providers are contractually bound to protect your data.

5. Data Retention

Your personal data is retained for the period necessary for the purposes for which it was collected. Order data is kept for 5 years for accounting and tax purposes. Browsing data is kept for a maximum of 13 months.

6. Your Rights (GDPR)

In accordance with the GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate data
• Right to erasure: request the deletion of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data for marketing purposes

To exercise these rights, please contact us at: support@herbelot.store

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Our site uses an SSL certificate to encrypt all communications between your browser and our servers.

8. Contact

For any questions regarding the protection of your personal data, please contact our data protection officer at: support@herbelot.store